Rants and Musings

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Monday, July 30, 2007

A problem occurred while trying to render the page

I've been happily using my new Blackberry 8830 for the past month, and all of a sudden, I kept getting the following error message from the Blackberry browser:
A problem occurred while trying to render the page
This started on one site, and then quickly spread to all the sites I used.

I knew it couldn't be something in any of the sites themselves, because the browser never got past the "requesting" step (whicn means it didn't connect to the site yet). I searched the forums and google with no luck.

Eventually Brian suggested I find the cache for the browser and delete it. This did the trick. So, if you ever encounter this error, you may want to try to do that. When in the browser, select the Options menu. Then select Cache Operations. Clear only the Content Cache. If things start working at that point, you had the same problem I did.

Labels:

125 Comments:

Blogger Jon the Intergalactic Gladiator said...

I had the same issue, but googling for an answer led me to your site. Thanks for the info, I think I'm OK (at least Blackberry-wise...)

10:41 AM  
Blogger FreeIndeed said...

I also found you on Google and am giving this a try. Thanks so much!

~Free

6:56 PM  
Blogger Patrick said...

Found you on Google just like the others. Thanks for posting this useful information.

7:16 AM  
Blogger Gretchen said...

Thank you! You need to work for Blackberry and update their useless help "features". You let me know how to fix my problem in 10 seconds! GW

2:04 AM  
Blogger TDS said...

Perfect -- Worked like a dream! What does it mean to delete content cache?

9:01 AM  
Blogger Johnny said...

Appreciate the help, Larry.

Peace

J :-)

6:35 AM  
Blogger Shane said...

Found ya on the Googler. Worked.Thanks. Now I can get back to the internets

12:59 PM  
Blogger Brian said...

Thank you so much for posting this.. worked perfectly!! THANKS!!!!!!!

6:39 PM  
Blogger Terra said...

Thank god for your post-- you surely saved me a long and frustrating call to Verizon's customer service. This did the trick.

10:56 AM  
Blogger Victoria said...

Thank you SOOOOOO much it worked!

8:10 PM  
Blogger Diamonds said...

Worked for me, thanks for the tip. Saved a lot of time and hassle.

2:54 PM  
Blogger Arale said...

Perfect. Thank you so much for this.

5:25 PM  
Blogger michmouch said...

Awesome! This worked for me too!

5:21 PM  
Blogger michmouch said...

Awesome! This worked for me too!

5:22 PM  
Blogger Mark said...

you rule!

1:51 PM  
Blogger Majic-Man said...

Thank you SO MUCH! I love my new Blackberry (as we all do) and I was worried for a second.

11:51 AM  
Blogger karl said...

Thanks, worked for me!!!

10:34 AM  
Blogger MrGBojangles said...

Thanks. Yoy saved me tons of time and it worked great!!!!

4:48 AM  
Blogger aleem said...

thanks bra, worked perfeclty

12:11 PM  
Blogger aleem said...

This post has been removed by the author.

12:11 PM  
Blogger matt said...

You are the MAN! Thank you.

7:02 AM  
Blogger Richard said...

Let me add to this love fest and say BIG THANKS! Any time I can avoid a call to a tech support line it's a great day!

12:40 PM  
Blogger David said...

Oh my... after a couple hours of rebooting and trying all sorts of stuff.. you are a godsend! Thanks!!!!!!

5:01 AM  
Blogger lilangel77 said...

Thank you soo much! You saved my BB Curve's life!

4:59 PM  
Blogger Melissa said...

thanks

11:54 AM  
Blogger Tigera Consciente said...

found you on google too while i was on the phone with t-mobile support.. they asked me to remove the battery while the phone was on and then put it back on. give it 2 min to restart.. and it worked! i would've tried your idea first if i had thought of googling it first... they did suggest we do this to our phones about once a week..

10:28 AM  
Blogger Jennifer Gardner said...

Thank you sooo much! Googled this and it worked :) <3<3<3 It was starting to get really annoying and I thought something was wrong! :)But I'm good now!

8:35 AM  
Blogger Gabriel said...

I second every post in reply, Thanks so much !!!

5:28 AM  
Blogger Jared said...

Worked like a charm! Thanks dude!

9:03 AM  
Blogger Marilyn Monroebot said...

thank you SO much! i've been having the same problem on my curve and it's been driving me crazy!

12:32 PM  
Blogger Sarah said...

Thank you!! Worked like a charm.

9:18 AM  
Blogger Rachel said...

Thanks!!

3:00 PM  
Blogger Mike said...

Thanks very much!

2:32 PM  
Blogger Minh said...

unlike many of the other posts, i found you on YAHOO! =)

fix worked, it was getting scared for awhile there when it wasn't working! thanks!!!

7:37 AM  
Blogger DevelopmentGuy said...

You rock. Thanks.

3:15 PM  
Blogger Ceekay said...

Many thanks, just had the same problem for 30 mins, googled the problem, came up with your cure and hey presto back working in a jiffy. Many thanks for sharing that.

5:53 AM  
Blogger Ahmed said...

thanks a lot.. it works for me

7:00 AM  
Blogger Sara said...

OH MY GOD THANK YOU SO MUCH.

I've had this problem for days, and I was thinking that I did something wrong with my Blackberry!

6:15 AM  
Blogger Laura said...

thank you sooooo much! I thought there was something wrong with my blackbetty and I was starting to get seriously pissed.

7:00 PM  
Blogger Gustav said...

Thanks a heap! It worked for my Bold!

12:43 PM  
Blogger Abby said...

YAY. You rock!

8:43 AM  
Blogger john said...

you da' man! thanks a bunch - worked like a charm!

10:18 AM  
Blogger Brit said...

Googled "A problem occurred while trying to render the page" found your answer. BB Browser works again. THANKS A MILLION.

12:06 PM  
Blogger | said...

Excellent - google and user posted content wins again, thank you!

3:42 AM  
Blogger Gra said...

Straight to the problem courtesy of google and your post! Thanks.

1:52 PM  
Blogger Jackie said...

Excellent - I've had exactly this problem on my new Blackbery 8320 for 2-3 weeks, and couldn't get an answer from the Orange store that sold me the phone (or from Blackberry as yet), but following your advice cleared the problem instantly. Thank you!!!!

2:26 AM  
Blogger Mark said...

Thank You!!

Google lead me to your site.

My Blackberry almost took a flight across the room if it were not for your solution.

You Rock!!

5:49 PM  
Blogger Lisa said...

I found you on google!

Thank you. Thank you. Thank you!

8:23 AM  
Blogger thedangler said...

Found you on the google and I am now up and running again. Thank you!

11:43 AM  
Blogger Peter said...

Like the others, you are a genius. I searched forever on the blackberry site and you have solved the problem imediately. Cheers

4:06 PM  
Blogger Jesse said...

Awesome, just found this on Google. Worked like a charm.

9:25 AM  
Blogger RJL said...

Very grateful. Thanks

10:26 AM  
Blogger Ryan said...

Found this on Google. You're a savior. Thank you much!

6:32 AM  
Blogger Nunya said...

Great info, thanks very much.

6:07 AM  
Blogger Nunya said...

This post has been removed by the author.

6:08 AM  
Blogger o&amp;a&amp;o said...

I think its funny that people leave so many comments. But it worked, so thanks! :-) I think BBs are terrible phones :(

1:27 PM  
Blogger cornfields and kids said...

found you on google as well and IT WORKED! Thanks so much, I truly appreciate it, my blackberry is back to normal!

12:19 PM  
Blogger The Thomas Family said...

You are a LIFESAVER! I was about to go crazy! Blackberry was NO help, but thankfully I found you on Google! Woo Hoo! :):):)

8:14 PM  
Blogger Virginia said...

thanks!!!!

7:48 PM  
Blogger Jaimie said...

did not work. i needed to do the "take out battery while device is on" thing. that worked.

12:25 PM  
Blogger Sleepy Mae said...

Thank you!!!!!

8:21 PM  
Blogger Bash said...

thanks , that solved my problem =]

7:04 AM  
Blogger Liliana Richter-Peace Corps Volunteer said...

thanks. you're hot.

9:38 AM  
Blogger Keith said...

OMGosh! It worked! This has been driving me nuts and I could find NO answers!!! Thank you!

11:12 AM  
Blogger Liza P. said...

Thanks, it worked for me!

10:41 AM  
Blogger Harrisma said...

hatur nuhun ah

8:41 PM  
Blogger Danail said...

One more "THANKS" !

9:21 AM  
Blogger Comeback_Kid said...

This post has been removed by the author.

7:47 AM  
Blogger Comeback_Kid said...

Thank you very much...now I'm off to the world wide web of phone porn!

7:48 AM  
Blogger Alison said...

Godsend - I thought work had put a block on internet access but hey problem solved

5:43 AM  
Blogger shef said...

thank you so much,

1:55 AM  
Blogger Jimbo said...

Worked a treat on my 8900. Love you!

1:14 PM  
Blogger Dave said...

Clearing the content cache alone didn't resolve it for me on my Pearl. But when I cleared the push content and cleared the history, that's when it worked.

7:58 AM  
Blogger Nicole Barona said...

Thank you, thank you, thank you, thank you!! I have the 8320 and it worked on my phone. It has been driving me crazy. Thanks for sharing the information.

3:01 PM  
Blogger gish said...

thx it worked for me too.

8:42 PM  
Blogger Neil said...

Tried this and it worked great, great post. Found you through google.

5:44 AM  
Blogger Ashley said...

Another BB user with the same problem; found you on google and THANK YOU THANK YOU THANK YOU! :D

12:08 PM  
Blogger Chris said...

Wow, I was also on the phone with ATT for the same problem with my blackberry 8130 and the girl didn't know too much so I just typed in error message into google and clicked on this site and politely advised the lady I fixed the problem. Thank you very much for this troubleshooting tip.

8:09 AM  
Blogger Sean said...

Brilliant...it worked thanks

11:32 PM  
Blogger Dan said...

Thanks

6:43 AM  
Blogger ferany said...

PERFECTTT!!! thank u so muchhh!! :)

8:55 PM  
Blogger vernesha said...

Thank you! I was about to slame this found on my desk!!!

2:06 PM  
Blogger Neal said...

just wanted to say thank you

11:23 AM  
Blogger Molly said...

dude you are awsome thank you soo much, i did it and it worked! i almost had to cuss t-mobile lol.

12:53 PM  
Blogger Susan said...

Give your friend a big kiss from me! I will join the scads of others and say thank you!

2:59 PM  
Blogger Katie said...

Worked great! Thanks for the tip :)

12:04 PM  
Blogger ClubTQ said...

....Sorted! Thanks.

7:02 AM  
Blogger LaDY RaiN said...

YOU ARE Genius !!

THANK U A LOT :D

5:18 PM  
Blogger Kasar said...

Larry,
my man, you are the coolest - wicked cool.

I've been jumping for joy because the clear cache worked!

9:02 AM  
Blogger John said...

That was awesome. Thank you so much.

6:46 AM  
Blogger Azeem said...

Thanks. I couldn't find the answer for this problem. I thought i had a defected phone,but after cleaing the cache it worked.
Thanks, man1

8:19 AM  
Blogger Laurie Beth said...

Thank you very, very much...I was about to call whilst in a very pissy mood due to a bad couple of weeks, so I appreciate you saving both me and whatever poor sap I would have gotten on the phone a whole bunch of trouble.

6:23 PM  
Blogger Mangesh said...

THANK YOU VERY MUCH!!!! i was getting little worried for this issue.

12:48 AM  
Blogger Jim said...

THANK YOU! I thought I was going to have to change out my blackberry again (4th time) until google led me to your post.

8:59 PM  
Blogger Rockinpaddy said...

Ditto!

Thanks.

11:04 AM  
Blogger Patrick said...

yeah this worked for me! awesome. Thanks!

5:43 AM  
Blogger Eugen said...

You rock, alseo hard reset by removing the battery helps...

Keep up the good work!

7:54 AM  
Blogger Megan R said...

Thanks! Worked perfectly for me. Glad I can finally get back to looking up things!

3:52 PM  
Blogger Rebecca Burton LMFT said...

Thank you! Like everyone else, I found you by googling the error, and your fix worked.

2:15 AM  
Blogger drewjobullo said...

Oh my word!!! This has been happening on my phone for a week and I have been avoiding it because it makes me want to scream. Today I bit the bullet and resolved myself to fix it!
You are brill!

2:15 AM  
Blogger drewjobullo said...

Oh my word!!! This has been happening on my phone for a week and I have been avoiding it because it makes me want to scream. Today I bit the bullet and resolved myself to fix it!
You are brill!

2:15 AM  
Blogger nadia said...

wow, thanks a lot, thats was the exact problem i was having!

2:05 PM  
Blogger yong said...

wow wow wee! thanks so much dude!!!

4:36 PM  
Blogger Tone3 said...

HEY I'M NOT ONE FOR POSTINGS BUT I MUST SAY THAT THIS IDEA ROCKS, I WAS ABOUT TO TRASH MY PHONE,,THANK A PLENTY AND MAY GOD BLESS YOU

1:23 AM  
Blogger Deepak said...

Thanks you very much - your suggestion worked for me. It was driving me mad!

7:19 AM  
Blogger AmJan said...

Thanks for posting this information. I had the same problem and it was quickly resolved doing this. :-)

10:17 PM  
Blogger Stairway Dweller said...

Thanks "Berry" much! I am also one of the Googlers for which this worked. Yippee!

5:46 AM  
Blogger snowbunnie said...

This totally worked for me. I have a new Bold (a month old) and almost kicked and screamed when I couldn't surf the web anymore! Thanks so much for posting!!

12:51 AM  
Blogger Srikanth said...

Awesome! Thanks Pal, it worked for me too.

3:32 PM  
Blogger Justin said...

Thanks a Ton, I have been struggling with this issue for a week.

Much Appreciated

6:00 AM  
Blogger Paul said...

This worked for me too. Thank you for posting this! :-)))

1:49 AM  
Blogger Seth said...

Larry,
This worked for my girlfriend, and now she wants to leave me for you. Thanks.

6:21 PM  
Blogger Samar Shah said...

It worked for me...thanks a lot...

10:39 AM  
Blogger dbdors said...

Thanks glad I found this. It solved my problem immediately.

11:52 AM  
Blogger corinnehuggins said...

YAY! THANKS!

12:12 PM  
Blogger Gigi said...

Thank you SO much. These people were about to sell me another phone...It worked! :) Im so happy

7:24 PM  
Blogger Pete E said...

Thanks, found you on google. Solved the problem

1:50 PM  
Blogger Taylor said...

I had the same problem. Fixed now. Thanks!

10:54 AM  
Blogger Simplee Stated Designs said...

Found you via Google! Your a jewel. Took me two seconds to fix a two day problem. T-Mobile should pay you instead of their clueless employees. HEEHEE :)

Thanks Much!

6:35 AM  
Blogger Melissa said...

Thanks very much...I've wasted a good amt of my day searching for answers on both the Blackberry and Verizon websites .. as well as on the phone waiting to speak to someone. Glad to find this info. Thanks again.

11:41 AM  
Blogger Suzan said...

Thanks!! Almost had a panic attack! hehe! It works wonderfully now!!

Thanks!!!

3:49 AM  
Blogger Nadir said...

....U're a rockstar!!! ;p ...found it on google as well...Thank you thank u thank you!!!!

9:43 PM  
Blogger CLange said...

I had the same issue as well, and the fix worked well. Thanks for posting it. Tou save me time and money!

7:11 PM  
Blogger nc said...

Thanks!! you have saved me alot of trouble. I fixed my boss's Blackberry, you saved my job!

11:31 PM  

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